Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to process and deliver your order as quickly and carefully as possible.
Order Processing
Orders are usually processed within 1–3 business days after confirmation.
Delivery Time
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Major cities: 2–5 business days
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Other areas: 3–7 business days
Delivery times may vary due to public holidays, weather conditions, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges will be calculated and displayed at checkout before you complete your order.
Cash on Delivery (COD)
COD may be available for selected locations. Customers are requested to provide a valid phone number and complete address when placing an order.
Order Tracking
Once your order has been dispatched, tracking information may be provided through your registered phone number, email, or other available communication method.
Incorrect Address
Customers are responsible for providing accurate delivery information. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.
Contact Us
For any shipping-related questions or concerns, please contact our customer support team.